This is a free service provided by the commonwealth government and it aims to help you resolve any concerns and to assist in navigating the aged care space.
An advocate is always on your side and will be guided by what you want and need. Importantly, they won’t talk to anyone unless you want them to.
An aged care advocate can help with:
- Understanding aged care services
- Getting the most from your services
- Guardianship information
- Knowing and understanding your rights
- Speaking with your service provider at your direction
- Increasing your skills and knowledge to advocate for yourself
- Concerns that you may not be treated respectfully, fairly or appropriately
To find out more about advocacy, the NACAP or connecting with an aged care advocate, you can:
- Visit the OPAN website
- Call OPAN on 1800 700 600
- If you have a disability, you can find someone to help you through the National Disability Advocacy Program (NDAP)
